Yesterday while waiting on hold for a customer service rep to take my call I heard the following message: "All of our operators are currently busy at this time due to heavier than normal call volume. If you would like to leave your phone number and have a customer service representative call you back, press four now. Otherwise, stay on the line. There are currently 451 callers in the cue."
That is not verbatim, but it's the gist of it. 451 callers ahead of me. Holy Baloney!